{"id":2087,"date":"2021-02-24T20:06:14","date_gmt":"2021-02-24T20:06:14","guid":{"rendered":"http:\/\/www2.unifap.br\/historia\/?p=2087"},"modified":"2021-02-24T20:39:01","modified_gmt":"2021-02-24T20:39:01","slug":"passo_a_passo_atendimento_online","status":"publish","type":"post","link":"https:\/\/www2.unifap.br\/historia\/arquivos\/2087\/secretary","title":{"rendered":"Passo a Passo para requisi\u00e7\u00e3o de servi\u00e7os atendimento"},"content":{"rendered":"

\"\"<\/a><\/p>\n

Conforme<\/span> IN 03\/2019-CCH – Atendimento eletr\u00f4nico\/Requerimento<\/a><\/p>\n

Publicada no s\u00edtio em  11\/05\/2020<\/a>, acerca do<\/span><\/span><\/p>\n

Atendimento do Curso de Hist\u00f3ria<\/a> UNIFAP \u2013 Solicita\u00e7\u00e3o de Servi\u00e7os Coordena\u00e7\u00e3o \u2013 CHL\/HB<\/h1>\n

O Atendimento do curso e utilizado de forma remota e de forma interina, e utilizado uma ferramente online para recebimento e controle dessas demandas (REGISTRANDO, DATA, HORA e N\u00daMERO DE PROTOCOLO), assim os casos s\u00e3o atendidos de acordo com ordem de chegada, exce\u00e7\u00e3o casos de folhas de pagamento de servidor, o qual tem uma certa urg\u00eancia. <\/span><\/p>\n

\"\"<\/a><\/p>\n

[mantra-button-color url=”https:\/\/prosear.com.br\/atendimento\/” color=”#47AFFF”]REQUERIMENTO GERAL INTERNO DO CURSO[\/mantra-button-color]<\/span><\/p>\n

Segue o passo a passo: Tela 01 – Sistema de Chamados. <\/span>\"\"<\/p>\n

Segue o passo a passo: Tela 02 – Sistema de Chamados >  ACOMPANHAMENTO<\/a><\/span><\/strong>
\n<\/span>\"\"<\/a><\/p>\n

Segue o passo a passo: Tela 03 – Sistema de Chamados >  ACOMPANHAMENTO> <\/span><\/span>Ver chamado existente<\/span><\/strong><\/span><\/p>\n

Nessa tela, o usu\u00e1rio, servidor ou aluno vai precisar do  C\u00f3digo de identifica\u00e7\u00e3o do chamado<\/span><\/strong> + o E-mail<\/strong><\/span> (cadastrado no ato da primeira requisi\u00e7\u00e3o).<\/p>\n

Caso o mesmo n\u00e3o tenha o C\u00f3digo de identifica\u00e7\u00e3o do chamado poder\u00e1 clicar<\/strong> em <\/span>Esqueceu o c\u00f3digo de identifica\u00e7\u00e3o?<\/a><\/strong><\/span><\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

Segue o passo a passo: Tela 04 – Sistema de Chamados >  ACOMPANHAMENTO> <\/span><\/span>Ver chamado existente ><\/span> Caso necess\u00e1rio e se Esqueceu o c\u00f3digo de identifica\u00e7\u00e3o?<\/b> > N\u00e3o se preocupe! Digite seu endere\u00e7o de e-mail<\/b> e lhe enviaremos seu c\u00f3digo de identifica\u00e7\u00e3o imediatamente:<\/span><\/strong><\/span><\/p>\n

\"\"<\/a><\/p>\n

<\/p>\n

Recomendado e efetuar o registro pelo sistema online<\/a>: (Solicita\u00e7\u00e3o de Servi\u00e7os da Coordena\u00e7\u00e3o do Curso de Hist\u00f3ria \u2013 Campus Marco Zero\/UNIFAP<\/a>)<\/h1>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":205,"featured_media":2098,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ngg_post_thumbnail":0,"footnotes":""},"categories":[3,13],"tags":[47],"post_folder":[],"class_list":["post-2087","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-informativo","category-instrucoes-normativa","tag-passo_a_passo_atendimento_online"],"_links":{"self":[{"href":"https:\/\/www2.unifap.br\/historia\/wp-json\/wp\/v2\/posts\/2087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www2.unifap.br\/historia\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www2.unifap.br\/historia\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www2.unifap.br\/historia\/wp-json\/wp\/v2\/users\/205"}],"replies":[{"embeddable":true,"href":"https:\/\/www2.unifap.br\/historia\/wp-json\/wp\/v2\/comments?post=2087"}],"version-history":[{"count":9,"href":"https:\/\/www2.unifap.br\/historia\/wp-json\/wp\/v2\/posts\/2087\/revisions"}],"predecessor-version":[{"id":2102,"href":"https:\/\/www2.unifap.br\/historia\/wp-json\/wp\/v2\/posts\/2087\/revisions\/2102"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www2.unifap.br\/historia\/wp-json\/wp\/v2\/media\/2098"}],"wp:attachment":[{"href":"https:\/\/www2.unifap.br\/historia\/wp-json\/wp\/v2\/media?parent=2087"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www2.unifap.br\/historia\/wp-json\/wp\/v2\/categories?post=2087"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www2.unifap.br\/historia\/wp-json\/wp\/v2\/tags?post=2087"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/www2.unifap.br\/historia\/wp-json\/wp\/v2\/post_folder?post=2087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}